Privacy Policy

This privacy policy (the “Policy”) explains how D & M Roofing (the “Company”) collects, uses, and discloses your personal information when you visit or use dmroofing.wales (the “Website”). This Policy also describes your rights and choices regarding your personal information.

What information do we collect?

We collect personal information that you voluntarily provide to us when you register an account, place an order, contact us, or otherwise interact with our Website. The types of personal information we collect may include:

Name
Email address
Phone number
Address
Payment details
Order history
Preferences and interests

We also collect certain information automatically when you visit our Website, such as:

Your IP address
Your browser type and version
Your device type and operating system
Your location (based on your IP address)
The pages you view and the links you click on our Website
The time and duration of your visit
The referring URL or source that brought you to our Website

We use cookies and other tracking technologies to collect this information. Cookies are small files that are stored on your device when you visit our Website. They help us to remember your preferences, enhance your browsing experience, and provide you with relevant content and advertisements. You can manage your cookie settings in your browser or device settings.

How do we use your information?

We use your personal information for various purposes, such as:

To provide you with our products and services, process your orders, and deliver your products
To communicate with you about your orders, inquiries, feedback, or complaints
To send you marketing and promotional messages, newsletters, offers, and surveys that may interest you (with your consent or as permitted by law)
To improve our Website, products, services, and customer experience
To analyze our Website traffic, performance, and usage trends
To prevent, detect, and investigate fraud, security breaches, violations of our terms and conditions, or other illegal or unauthorized activities
To comply with our legal obligations, protect our rights and interests, and resolve any disputes

How do we share your information?

We may share your personal information with third parties in the following circumstances:

With our service providers who perform functions on our behalf, such as hosting, payment processing, delivery, analytics, marketing, or customer service
With our business partners who offer products or services that may complement or enhance our own products or services
With other users of our Website if you choose to post reviews, comments, or other content on our Website or social media platforms
With law enforcement agencies, regulators, courts, or other authorities if we are required or permitted by law to do so
With potential buyers or investors if we are involved in a merger, acquisition, sale, or other business transaction
With your consent or at your direction

We do not sell your personal information to third parties for their own marketing purposes.

What are your rights and choices?

You have certain rights and choices regarding your personal information, such as:

You can access, update, correct, or delete your personal information by logging into your account or contacting us at info@dmroofing.wales
You can opt out of receiving marketing and promotional emails from us by clicking on the unsubscribe link in the email or contacting us at info@dmroofing.wales
You can manage your cookie settings in your browser or device settings
You can request a copy of your personal information that we hold by contacting us at info@dmroofing.wales.
You can object to or restrict our processing of your personal information for certain purposes by contacting us at info@dmroofing.wales

If you have any questions or complaints about our privacy practices, please contact us at info@dmroofing.wales. You also have the right to lodge a complaint with the data protection authority in your country.

How do we protect your information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your personal information.

How long do we keep your information?

We keep your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We will delete or anonymize your personal information when it is no longer needed.

Do we transfer your information internationally?

We may transfer your personal information to countries other than the country where you are located. These countries may have different data protection laws than your own country. We will ensure that any international transfers of your personal information are subject to appropriate safeguards in accordance with applicable laws.

How do we update this Policy?

We may update this Policy from time to time to reflect changes in our privacy practices or applicable laws. We will notify you of any material changes by posting the updated Policy on our Website and indicating the date of revision. You are advised to review this Policy periodically for any changes.

How to contact us?

If you have any questions or comments about this Policy or our privacy practices, please contact us at:

Email: info@dmroofing.wales

Phone: +44 (0) 7927183413

This Policy was last updated on 21rd June 2023